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General Terms And Conditions
TERMS OF SERVICE [Updated 10/2020]

This is a legally binding Service Agreement ("Agreement") representing our Terms of Service ("TOS") in its entirety and supersedes any other oral or written agreement. These policies define the terms of service for a customer when they are using any services of "QuickRDP"/ "quickrdp.com" (a hostregular networking services Pvt. Ltd."Company").
Any person using our services is bound by these terms of service. Any service purchased from us expressly implies that the customer has agreed to the terms of service listed herewith this document.
Please read these terms of service carefully before you sign up for any of our services. By signing up for any of our service you expressly imply that you are bound by the terms listed below.


DEFINITIONS

“We”, “Us”, “QuickRDP”, “quickrdp.com” , “Our” and / or “Hostregular networking services Pvt. Ltd.” is the hosting service provider and maybe called by any one of these names. “You”, “Your”, “Client”, “Customer” and / or “Member” is the person or person’s representative who purchases hosting service(s) from quickrdp.com (Hostregular Networking Services Pvt. Ltd.)


[1] ACCEPTABLE USAGE POLICY
  • Content uploaded, stored, emailed or transmitted by clients on our servers must not contain any files which violate local and international laws and treaties. This includes but is not limited to storage, upload, email, transmission or any means of making available works of copyrighted videos, music, games, templates and softwares.
  • Customers who store and / or upload child pornography will have their servers suspended immediately without any warnings / notices. We will also hand over all your personal details to federal authorities for legal recourse. Any activity which creates hatred against minors or which hurts the sentiments of minors is banned.
  • Customers may not run websites which spread hatred, threaten people, indulge in illegal activities like hacking etc.
  • Customers may not run websites which spread anti-national sentiments, degrade opposite races, sex etc.
  • Customers may not run or administer IRC bots or its clients.
  • Customers may not use our servers for streaming or CDN services except with QuickRDP’s prior written consent , which consent may be granted or withheld at QuickRDP’s sole discretion.
  • Customers may not use our servers to offer or run any web proxy services which hide the origin of network traffic.
  • Customer agrees not to post incorrect information in new groups and boards in violation of their terms. We reserve the right to terminate your services if any news group or service providers contact us about the violation.
  • Customers agree to use only licensed softwares to run their operations. Customers are free to use trial and open source softwares. Use of nulled / cracked softwares is not allowed and such usage can lead to termination of services.
  • Customers may not run unauthorized scripts or softwares on our servers which can harm the equipment affecting the service and equipment.
  • Customers may not send Distributed Denial of Service (DDoS) or Denial of Service attacks to others using our servers. This will lead to immediate termination without any refund settlement. QuickRDP.com have the right to claim fees from such defaulters to set right the loss caused to affected party. If the affected party takes a legal recourse, customer details would be shared with the court of law if a legal request is received by QuickRDP.com.
  • Customers may not send / store malicious scripts / cookies etc.
  • Customers may not impersonate any person or entity.
  • Customers may not upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising using promotional materials like "Junk mail," "spam," "chain letters," or "pyramid schemes". We may require the customers to prove that the email receivers have opted in to the list.
  • Customers may not in any activity which is deemed illegal by laws. QuickRDP.com can its discretion deem any activity illegal if it is affecting its service, network, other customers, service providers and / or outsiders due to the action of a customer. This can lead to termination of services.

[2] SPAM POLICY

Customers may not use our services for spamming activities / sending unsolicited emails / requests. If found doing so, we have the right to terminate customer account without any prior notification and no refund would be issued.


[3] CONTENT STORAGE AND ACCOUNT SECURITY

At all times, the customer bears the full responsibility of contents stored on QuickRDP ( Hostregular networking services Pvt.Ltd )’s servers. Any loss of content due to any reason is customer’s responsibility. We strongly urge the customers to take regular back-ups of their servers to ensure peace of mind and minimize losses.

The security of your account with QuickRDP ( Hostregular networking services Pvt.Ltd ) rests upon you as a customer. You must keep your password unique and must not share it with anybody else. If you notice anything wrong with your account / servers, immediately contact our support team and we’ll see what we can do about it.

You as a customer are solely responsible for any actions taken by your account and for the content stored on our servers by you. You agree to bear any charges which QuickRDP ( Hostregular networking services Pvt.Ltd ) may have to incur to make good the losses caused by your actions.

QuickRDP ( Hostregular networking services Pvt.Ltd ) does not undertake any obligations to provide servers management or security services unless the customer has requested them in advance by paying for them separately. Any help required from our technical team must be requested via ticket system which can be found in your client area.

The customer agrees to:

  • Prevent any losses or damages to your content.
  • Maintain backup copies of the content stored on the server.
  • Ensure security, confidentiality and the integrity of your account and any contents stored / transmitted through the servers.

[4] DMCA POLICY

QuickRDP ( Hostregular networking services Pvt.Ltd ) is an online service provider under the Digital Millennium Copyright Act (“DMCA”). We respect the rights of copyright holders and follow the efficient notice and takedown procedure as laid down in the Act.

All DMCA takedown requests must be e-mailed to [email protected] along with ownership proof / proof of rights holding. The request must also contain the clear details of infringer of rights and contact details of copyright owners / their agents. Once a request is validated, QuickRDP ( Hostregular networking services Pvt.Ltd ) would immediately take down such content and could also disable access to the server containing such content.

Server owners having lawful rights to such mistakenly removed content can contact [email protected] along with proofs to file their counter notification.

Repeated infringers can have their accounts suspended without prior notice.


[5] PAYMENTS & VERIFICATION

QuickRDP.com accepts payment by PayPal, Perfect Money, Bitcoin, UPI & Bank transfer. All payments are due in full on the monthly, quarterly, semi-annual, or annual billing cycle date as mentioned by the customer's original subscription agreement. Failure to remit payment for services on billing cycle date is a violation of the TOS. Failure to remit payment for two (2) consecutive days, following the billing cycle date, shall result in suspension of access to Customer services. Failure to remit payment for services within three (3) consecutive days, following the billing cycle date, shall result in termination of all customer data.

In order to comply with the policies of merchant gateway providers, We may request copies of personally identifying documents in order to approve and process paypal or card payments.


[6] CHARGEBACKS AND PAYMENT DISPUTES

Under this Terms of Service agreement you must first contact QuickRDP.com( Hostregular networking services Pvt. Ltd. ) to attempt to resolve any billing disputes before contacting your Bank, paypal or Credit Card Company to dispute the charges. You further agree that any billing disputes must be submitted in writing to our billing department within one month of the invoice payment in question.

RDP(s)/VPS(s)/Server(s) will be temporarily suspended during any payment disputes or chargebacks. This will remain in force until the issue / dispute is resolved. Post issue resolution, QuickRDP.com may decide not to continue business with the customer. Please note that this decision will solely be based on the nature of dispute / issue.

By using our services you agree to the above policy and to contact QuickRDP.com( Hostregular networking services Pvt. Ltd. ) before contacting your financial institution to seek a resolution. In the event you dispute charges contrary to this agreement, we reserve the right to refer your account or sell your debt (plus any applicable fees) to a third party collection agency. We also reserve the right to take further legal action against you.


[7] LIMITATION OF LIABILITY

QuickRDP( Hostregular networking services Pvt. Ltd. ) cannot be held liable for any indirect, incidental, punitive, disruptive or other consequential damages including but not limited to loss in profits, damages related to corruption or deletion of files / website contents, e-mail data and database contents arising out of or in relation to this agreement or your use or inability to use QuickRDP’s services due to any reason regardless of whether the customer is in contract or not even if we are informed / advised of any such possible damages in advance. In no event shall our maximum liability exceed the total amount paid by its customer for the services received during the prior 12 (twelve) months. Wherever the applicable local law does not allow the limitation of liability for consequential or incidental damages, we are liable to the extent permitted by law.


[8] SUSPENSION AND TERMINATION

QuickRDP( Hostregular networking services Pvt. Ltd. ), at it sole discretion for any reason set forth herein or in the event that you breach any term of this agreement including but not limited to payment of fees or any violation of the acceptable use policy, may suspend your account by deactivating any access to you and/or to any information contained on the QuickRDP( Hostregular networking services Pvt. Ltd. ) servers related to your account. Suspension shall specifically include the disabling of your services and any access to information or data related to your account. In the event of any such suspension, you will be notified. At the option of QuickRDP( Hostregular networking services Pvt. Ltd. ), you may be given an opportunity to correct such breach or violation. Upon being notified of an opportunity to correct such breach or violation, if such breach or violation is not corrected, the account may be terminated. Service charges will continue to accrue on suspended accounts as if they were not suspended. You will remain responsible for the payment of any such charges during any such period of suspension.


QuickRDP( Hostregular networking services Pvt. Ltd. ) respects all its employees and expects the same from its customers. Any disrespect or hatred directed towards our employees by any mode of communication will not be tolerated and can lead to immediate suspension along with no refunds. We urge our customers not to get into such situations.


Termination - This agreement and all of its terms shall remain in full force and effect until it is terminated. Termination shall include the removal of any and all of your information from the QuickRDP( Hostregular networking services Pvt. Ltd. ) servers. Such information or data may or may not be made available to you by QuickRDP( Hostregular networking services Pvt. Ltd. ) after any such termination. This agreement may be terminated either after a period of suspension as indicated above or at the sole discretion of QuickRDP( Hostregular networking services Pvt. Ltd. ). In the event of termination, there will be no refund provided to you.


[9] ASSIGNMENT OF RIGHTS

Your rights under this agreement may be assigned to another party only upon prior notice and express approval by QuickRDP( Hostregular networking services Pvt. Ltd. ). Any other attempted transfer or assignment of rights hereunder shall be null and void.


QuickRDP( Hostregular networking services Pvt. Ltd. ) may assign its rights hereunder to any person or entity who shall become a principal owner, or shareholder of QuickRDP( Hostregular networking services Pvt. Ltd. ).


[10] AMENDMENTS TO TERMS OF SERVICE

QuickRDP( Hostregular networking services Pvt. Ltd. ) may, without prior notice amend this agreement from time to time and will do so by posting the new agreement on the QuickRDP( Hostregular networking services Pvt. Ltd. ) websites in place of the old agreement. Each and every such amendment shall be become effective immediately for all pre-existing and future accounts. If any material modification to this agreement is unacceptable to the customer it shall be customer's responsibility to terminate his/her subscription. If the customer does not terminate the agreement within 10 days of the material modification, then customer's continued use will mean that customer has accepted the amended or modified agreement and the agreement is in full force and effect.

Cookie Statement [Updated 10/2020]

We may use Cookies to identify Users personally. We use the information provided by cookies to change the way our website looks to the Users; to keep Users logged in to certain areas of the website; to ensure continued connection to the Equipment; and to collect demographic data about where Users go on our website and how they behave. Cookies used by our Equipment are used to track and log activities on the Equipment and our Network for security, network maintenance and other related activities.


Refund Policy [Updated 10/2020]

Please read these terms carefully before you sign up for any of our service. By signing up for any of our service you expressly imply that you are bound by the terms listed below.

For Shared RDP(s) Services:

  • Refunds are provided only if customer open cancellation request and open ticket for refund request within 24 hours of activation of service. Any refund request after 24 hours of activation will be rejected.
  • All payments will become non-refundable after 24 hours account activation period. This includes any charges regardless of usage.
  • Only One Refund is applicable per client. Once a client has been refunded for one of his services,he can not claim for refund on another services.
  • Any Credit balance in Client's Area is not eligible for refund.
  • No refund is applicable for bitcoin payments.

For Private RDP(s) Services:

  • No Refund is applicable on private rdp services in any case. Refund will be provided only in case of non-delivery of service(s)
  • Any Credit balance in Client's Area is not eligible for refund.
  • No refund is applicable for bitcoin payments.

For VPS(s) Services:

  • No Refund is applicable on vps, control panels, additional ips in any case. Refund will be provided only in case of non-delivery of service(s)
  • Any Credit balance in Client's Area is not eligible for refund.
  • No refund is applicable for bitcoin payments.

For Dedicated Server(s)/ Dedicated RDP(s) Services:

  • All services including dedicated servers, control panels, operating systems etc., are set up on a monthly pre-pay basis. Customers may cancel their accounts at any time, however they will not be entitled to a refund for the unused period of the prepaid month, since these services and component do NOT include Money Back Guarantee. Any incentives offered to the Customers upon sign-up will stand cancelled.
  • No Refund is applicable on dedicated servers, dedicated rdps , control panels, operating systems and any other services associated with dedicated servers / rdps
  • Any Credit balance in Client's Area is not eligible for refund.
  • No refund is applicable for bitcoin payments.


PRIVACY POLICY [Updated 10/2020]

BY SIGNING UP FOR AN QUICKRDP.COM (THE “COMPANY”) ACCOUNT AND/OR USING ITS PRODUCTS, SERVICES, WEBSITES AND MOBILE APPLICATIONS, YOU ARE AGREEING TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND ALL TERMS AND CONDITIONS INCORPORATED BY REFERENCE IN THIS PRIVACY POLICY. ANY USER’S USE OR CONTINUED USE OF THE COMPANY’S PRODUCTS, SERVICES, WEBSITES OR MOBILE APPLICATIONS CONSTITUTES ACCEPTANCE OF THIS PRIVACY POLICY.

If you have any questions about our privacy practices, please feel free to contact us by e-mail, at [email protected]

In connection with serving content and providing analytics and advertising services, third parties may collect certain information about your visits to this and other websites and we may receive information regarding the use of the Site and the effectiveness of our advertisements. These advertising networks, advertisers, advertising agencies, analytics service providers, and other vendors may set and access their own tracking technologies (including cookies and web beacons) and they may otherwise collect or have access to information about you and your online browsing activities. The Site is operated in INDIA. If you are located outside of India and use the Site or provide us with any information, you consent to the transfer, processing, and storage of your information in India, a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you reside or are a citizen.


[1] INFORMATION THAT WE COLLECT

QuickRDP.com collects personally identifiable information from Users through online forms for ordering products and services. We may also collect information about how Users use our Web site, for example, by tracking the number of unique views received by the pages of the Web site or the domains from which Users originate. We use "cookies" to track how Users use our Web site.


[2] HOW WE USE INFORMATION

We use your data to perform and manage your contract. This includes managing your Customer account and our contractual relationship, installing, maintaining, providing and managing the service purchased or the product ordered, providing support services and processing your requests, billing the service or product, handling complaints and disputes and debt recovery procedures, which may involve third parties. These data are retained for the time needed to manage the contract and/or for the time imposed by law. Without these data, we would not be able to provide the services you have purchased.

We may also use your data in our legitimate interests. For example, we may use your data to assess and improve our services and develop new services, and to implement loyalty, direct marketing, customer satisfaction and promotional campaigns. Unless you opt out, you may receive offers from us or our commercial partners, by post or telephone, and emails promoting services similar to those we offer. With your express consent, we may email you commercial information on other different types of services. Your data may also be used to protect the security of the network and prevent fraud or as part of a merger, asset sale or transfer of all or part of our business, by transferring your Customer personal data to the one or more third parties involved for the purposes of the transaction. These data will be retained for the time needed to achieve those purposes and for no more than three years after the end of the contractual relationship, as regards direct marketing purposes.

We may also use your data to fulfil our statutory obligations (including under anti-fraud and money-laundering laws and the legislation on late payments and payment defaults by customers) and/or to reply to requests submitted by public and governmental bodies.


[3] CHANGING YOUR INFORMATION, PREFERENCES, AND SUBSCRIPTIONS

Correcting/Updating Personal Information. If a customer's information changes, or if a customer no longer desires our services, we will endeavor to provide a way to correct, update or remove that customer's personal data in our records. In most cases, this can be achieved via our billing system at https://www.quickrdp.com/crm/clientarea.php or by emailing us at [email protected]

Opt Out. By default, customers will receive invoices, any system updates, newsletters and other mailings. Customers are able to opt out of newsletters and mailings by using the unsubscribe link in any promotional email or as otherwise provided in the communication. Please note that customers may not opt out of receiving important system notifications or emails about their accounts.

Public Forums. Please remember that any information you may disclose or post on public areas of our websites or the Internet, becomes public information. You should exercise caution when deciding to disclose personal information in these public areas. To request removal of your personal information from our community forums or testimonials, contact us at [email protected] In some cases, we may not be able to remove your personal information, in which case we will let you know why we are unable to do so.


[4] DATA SECURITY

QuickRDP.com takes commercially reasonable steps to protect your Personal Information. However, no data transmission over the Internet, wireless transmission, or electronic storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information we collect. You use our Site and provide us with your information at your own risk. Our employees are required to keep information covered by this Privacy Policy confidential – unless disclosure is authorized in this Privacy Policy, or by you.


[5] USERS RESIDING OUTSIDE OF INDIA AND CONSENT TO TRANSFER

The Site is operated in INDIA. If you are located in the European Union, Canada, or elsewhere outside of India, please be aware that any information you provide to us may be transferred to and processed in India. By using the Site, or providing us with any information, you consent to this transfer, processing and storage of your information in India, a jurisdiction in which the privacy laws may not be different than those in the country where you reside or are a citizen.


[6] CHANGES TO THIS POLICY

We reserve the right to revise, amend, or modify this Privacy Policy at any time and in any manner. However, if we plan to materially change how we plan to use previously collected personal information, we will provide you with advance notice prior to the change becoming effective and an opportunity to opt-out of such differing uses. We encourage you to periodically review this page for the latest information on our privacy practice.